With a few simple questions, we'll get to know you. Some are legally required, while a few others help us make the best recommendations to save you money!
Urban Money values your personal information and we have adopted the following policy on how your personal information is used and maintained:
1. We collect, use and disclose your personal information for a variety of reasons: (i) to identify you and verify any information you provide us (ii) to assess your creditworthiness and eligibility for products and services (iii) to recommend particular products and services that may be of interest to you (iv) to present your mortgage application to various lenders and insurers for the purposes of securing and/or renewing a mortgage and/or related service (v) to maintain our client relationship with you so we may serve you better.
2. You understand that Urban Money maintains its own file containing your personal information.
3. Your file will be kept physically at the office of your mortgage advisor with Urban Money until a loan/mortgage is funded, after which, it is scanned and sent to a Urban Money corporate or licensed office for compliance review and then electronically stored on the secure Urban Money computer systems. Your file will also be subject to the privacy policy of the lender that funds your mortgage review and storage, and electronically on Urban Money computer systems. Your file will also be subject to the privacy policy of the lender that funds your mortgage.
4. While at Urban Money the access to your file is restricted to personnel on a need-to-know basis. Our personnel are required to safeguard the confidentiality of your personal information and privacy. We have systems in place which safeguards your personal information and prevents unauthorized access.
5. Other than as provided under this privacy policy we do not share your personal information without your authorization or when permitted or required by law.
6. You will have access to your personal information upon request and you may challenge the accuracy and completeness of the information and such information will be amended as appropriate.
7. If you have any concerns about our privacy policy or require additional information, please contact our Privacy Compliance Officer at 1-855-755-0888.
